Introduction

The Office Administration programme aims to introduce and acquaint trainees to day-to-day activities that are related to financial planning, record keeping, billing, personnel, physical distribution and logistics within an organisation.  

Trainees are expected to master and demonstrate knowledge and skills pertaining to the following: 

• Communicate effectively with colleagues and clients in an office environment
• Follow effective work practices in an office environment
• Demonstrate basic word processing skills and administrative duties in an office environment
• Handle office mail
• File and retrieve documents in an office environment
• Apply knowledge of enterprise to complete routine administrative tasks
• Operate office equipment and participate in a team in an office environment
• Using a computer